FAQ

Q: When will my order be ready to ship?

A: Please see our Shipping & Policies page for the current wait time for Made-to-Order items. Items listed as "In Stock" are ready to ship within two business days. To learn more, visit this page.

 

Q: How can I contact you? 

A: The best way to contact us is via email, at actionpink@gmail.com

 

Q: What is your Return Policy?

A: You can find our returns and exchanges policies here.

 

Q: What does the name ActionPink mean?

A: "Action" stands for the Pop Culture, Sci-Fi and Fantasy stories that inspire our creations. "Pink" represents our cute handmade aprons, dresses and accessories. The name ActionPink surmises what our company is all about- cosplay and collectibles for the whole family, fanboy, fangirl, and fan-kids alike! 

 

Q: What size do your aprons come in?

A: Our aprons are "one size fits most." You can see the size specifications on the item's page. If you would like to order something in a custom size, we would be happy to assist you.

 

Q: What size dress should I order?

A: Taking accurate measurements is important when ordering clothing online. Check out this post for a helpful guide on how to get your measurements just right. Then, select the size that will fit you best from our size chart.

 

Q: Do you accept custom requests?

A: Yes! We love custom orders! Contact us to let us know what you are interested in. We would be happy to work with you to create something special- just for you! Check out our blog to see examples of our previous commissions.

 

Q: I like your aprons, but I would love to have a dress version. Is that possible?

A: Yes! Any of our apron styles can be made as a dress. Just contact us to let us know what size and style you would like to purchase.

 

Q: Do your dresses come in children's sizing?

A: Yes! Any of our styles can be made in children's sizing. Our standard sizes range from XS (Girl's 4T)  through XXL (Girl's 16). Please contact us to arrange a custom order in a smaller size.

 

Q: I'm getting married and would like to purchase dresses for my wedding party. How soon before the wedding should I place my order?

A: Congratulations! We love helping couples create their special day! Let us know at least three months before your wedding date if you are planning to place an order for your wedding. You can place one order, or have the members of your wedding party each place a separate order.

 

Q: Do you offer group discounts?

A: Yes, we offer group discounts for orders of three or more items. Please contact us for more information on placing a group order.